case studies

Univ. of NC Medical Center

Univ. of NC Medical Center

An innovative program at the University of North Carolina Medical Center (UNCMC) provides nurses with the leadership skills needed to build and sustain an engaged workforce and ensure that patients receive safe, effective, high-quality care.

Dartmouth-Hitchcock

Dartmouth-Hitchcock

At New Hampshire’s Dartmouth-Hitchcock health system, “Culture of Caring” refers to both patient care and patient experience.

Moffitt Cancer Center

Moffitt Cancer Center

Once the shock wore off over news of their plunging workforce engagement scores, leaders at Moffitt Cancer Center quickly mobilized to move their ratings from the bottom quartile to the top in just three survey cycles.

Mercy Health Kentucky

Mercy Health Kentucky

After a pilot program to track and coordinate transitions from acute to ambulatory care at one campus of Mercy Health’s multihospital network dramatically lowered readmission rates, emergency department visits and length of stay in skilled nursing facilities, the program is now being rolled out systemwide.

Nationwide Children's Local Learning

Nationwide Children's Local Learning

A pilot implementation of a local learning health system at Nationwide Children’s Hospital fueled meaningful improvement across quality, experience, engagement and financial outcomes and served as a successful proof of concept for a value-based, EHR-supported care delivery model.

Valley Health New Jersey

Valley Health New Jersey

In the 15 years since The Valley Hospital in Ridgewood, New Jersey,began training its nurses in the holistic concepts of self-care, mindfulness and therapeutic presence, the 451-bed acute care community hospital has seen a transformation in its nursing staff and in patients’ perception of the care they receive.

Baptist Health Lexington, Ky.

Baptist Health Lexington, Ky.

The role of nurse managers in today’s complex and fast-paced health care environment cannot be overstated, according to Karen S. Hill, DNP, RN, chief operating officer and chief nursing officer at Baptist Health Lexington in Kentucky.